A HISTORY OF WINNING CUSTOMER SERVICE

After 26 years of serving the Connecticut shoreline, we know what works and what doesn't for both vehicles and customers. That's why we employ over 30 service professionals, including 20 factory-trained technicians, in our large 20 bay service department. No Ford service facility on the Shoreline can compare. But aside from being up-to-date on the latest technology or employing state-of-the-art equipment, we know what's crucial to get the job done right, the first time, on time, every time. That's where our professional service advisors shine. They make sure that you're continually updated on your vehicle's repairs as they occur, so there are no surprises.

And now, you can now even make appointments right online! That's right, just click on the "MAKE SERVICE APPOINTMENT" icon and schedule an appointment that fits into your time schedule. We are excited to introduce our new "Pick up and delivery service" for our local service customers. If you do not have time to drop off your vehicle or do not want to wait while it is repaired, simply call us and we will pick it up and drop it back off when the work has been completed. Just another way we can satisfy our customers.

We service all makes and models and offer very competitive pricing for things from tires to oil changes. We shop competition so that you don't have to and here at Hammonasset, our prices may be lower; but our service is the most professional you will ever find. Ask any service advisor how you can get a Service Card and start receiving special coupons and extra discount pricing.

Our number one priority is for every customer to have a completely satisfied service experience which is measured by our customer viewpoint survey. If there's anything that didn't meet your expectations, or you have a suggestion to further enhance your service experience we want to know.